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Operations Manual Template

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Franchising: a survival guide

Running a business in your head is not a good thing, especially when you’re trying to sell the business model.

Our operations manual template is a great way to get started with your business operation manual.

An operational manual translates a company's business direction into clear goals and easy to follow guidelines. In our template, we’ve set out a comprehensive generic pre written content which enables you to start your manual with a great amount already completed. The main thing you’re selling to franchisees is a document that details how stuff gets done in your company. It’s how you generate your profit and keep your goodwill.

A well-written manual ensures that staff at all levels are provided with clear operation information. Clearly defined operations increase productivity. They provide employees with a reference source on many operational questions, allowing staff to make faster decisions while complying with franchise guidelines. If a franchisee has your processes and procedures documented in an operations manual, he or she has already won half the battle with training a new employee, or running a clone of your business him/herself.

Your template covers: • Standard information about your business • organizational chart • who's in charge of what • products you sell • processes for everything your company does to fulfill its customers needs. • internal processes such as paying salaries, sending products, staff meetings.

So where do you start? At the beginning of course! Take our template. Use it as a guide to brainstorm a list of all the things you do in your company. Then, one by one, document them in your operations manual.

To document a process, first pick a chapter heading (preferably in order) which relates to a business process (let's say the process name is “operating the Sales Software”), then write down every single thing you do from start to finish to accomplish that process. Use the "then what" approach.

List a step and say "then what" until the process document is complete. Do that for each and every activity.

Click here to download a sample chapter and compare it with those offered by the competition - our template is comprehensive. $150. Buy on-line now.

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